Customer Care Executive

Hi Jobseeker, We are hiring for customer service Executives at Gurugram ! Process- Voice process Salary - Upto 3 LPA 5 working days with 2 rotational shift Experience - Fresher / Experiences both can apply Role & responsibilities Handle inbound and outbound customer calls inquiries in a professional manner. Provide accurate information, guidance, and support to customers in relation to our products and services. Resolve customer complaints, issues, or concerns in a proactive manner while maintaining customer satisfaction. Document and track all customer interactions, ensuring all inquiries are properly logged in the system. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Adhere to company policies, procedures, and quality standards. Required Qualifications and Skills: Any Graduate. Excellent verbal and written communication skills in English. Strong problem-solving abilities with a customer-centric mindset. Ability to work under pressure and meet performance goals. Ability to work in a fast-paced, multinational environment. Strong attention to detail and ability to multitask. Why Join Us? Competitive salary and benefits package. Opportunities for career advancement within a multinational company. Comprehensive training and development programs. Collaborative and supportive team environment. Work with leading global clients and gain international exposure. Interested candidate can apply or contact on 8881331031 (Nandini)/ Alisha (6393136499) Regards Nandini 8881331031 HR Executive Shining stars ITPL