Customer Care Executive

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Executive – Job Description

We are looking for a friendly and dedicated Customer Support Executive to handle client inquiries, resolve issues, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, a polite attitude, and a customer-first approach.

Key Responsibilities:

  • Answer customer queries via phone, WhatsApp, email, or in person.
  • Provide accurate information about services, pricing, appointments, and offers.
  • Handle booking and rescheduling of appointments.
  • Resolve customer complaints in a professional and timely manner.
  • Maintain a positive and helpful attitude at all times.
  • Coordinate with salon staff and management to ensure customer satisfaction.
  • Keep records of customer interactions and feedback.
  • Follow up with clients for reviews, reminders, and feedback.

Requirements:

  • Prior experience in customer service or client support preferred.
  • Strong communication skills in Hindi and English (additional languages a plus).
  • Basic knowledge of beauty or salon services is an advantage.
  • Well-groomed and polite personality.
  • Ability to multitask and remain calm under pressure.

Preferred Qualifications:

  • High School Diploma or Bachelor's degree.
  • Experience in salon, spa, retail, or hospitality industry preferred.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

Speak with the employer
+91 9310164954

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Kolkata, West Bengal, India