Customer Care Executive

Job Description

About PERCH : https://www.linkedin.com/company/perch-clothing/ Job Summary: We're looking for a Customer Care Executive to join our dynamic retail apparel team immediately ! If you have excellent communication skills, a passion for helping customers, and a flair for sales, we’d love to hear from you. Key Responsibilities : Respond to customer inquiries via phone, email, and chat promptly and professionally Collect and share customer feedback to help improve products and services Make outbound calls to potential and existing customers to promote and sell our apparel collections Handle inbound inquiries and follow up on leads to close sales effectively Understand customer needs and recommend suitable products Provide after-sales support to ensure customer satisfaction and encourage repeat business Maintain accurate records of customer interactions and transactions Requirements: Excellent communication and interpersonal skills Strong problem-solving ability with a customer-first attitude Self-motivated, target-driven, and capable of working independently Ability to persuade and close sales over the phone Female candidates preferred Freshers are welcome to apply For more information, contact us at +91 9220894940 . Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Application Question(s): Do you comfortable with making calls daily? On a scale of 1 to 10, how would you rate your English Communication? Work location in West Delhi, are you comfortable Commuting or Working On-Site as Full-Time? We must fill this position urgently. Can you start immediately? Are you okay with a in-hand monthly salary of upto ₹15,000 per month? What's your minimum expected in-hand monthly salary? Work Location: In person Speak with the employer +91 9220894940