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Customer Care Executive

Nova IVF Fertility a Unit of Rhea Healthcare Pvt Ltd

0 years

1 - 3 Lacs

Ratlām

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

management updating data billing reports

Work Mode

On-site

Job Type

Full Time

Job Description

Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
Obtaining and entering new patient demographics
Reviewing all forms for accuracy and completion according to Center policies prior to accepting
Other general responsibilities of a Receptionist at a Hospital
Grooming standards of the centre to be followed
Billing for the patients and closure of account on daily basis before leaving
Escorting patients and attendants
Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
Appointment booking and follow ups for OPD patients.
Rescheduling of the OPD appointments

Daily reports sending it to all concern department

Job Types: Full-time, Permanent

Pay: ₹9,324.55 - ₹27,999.11 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift

Language:

Hindi (Preferred)
English (Preferred)

Work Location: In person

Speak with the employer
+91 9575985790

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