Posted:3 hours ago|
Platform:
Work from Office
Full Time
Position Summary
Customer Care Specialists are responsible for managing inbound calls from customers regarding a wide range of banking products and services. They respond to inquiries, resolve issues, and ensure high levels of customer satisfaction through professional communication and service delivery.The role also includes identifying customer needs, cross-selling relevant products, and maintaining accuracy and service quality in every interaction.Specialists must possess excellent communication abilities, a strong grasp of customer handling, and the capability to manage both service and sales conversations effectively.Key Responsibilities
Education
Required Skills & Competencies
Conneqt
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