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Jobs in Pirzadi Guda, Hyderabad
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Muthoot Finance
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Customer Care Executive

Customer Care Executive

Muthoot Finance

0 - 31 years

2 - 3 Lacs

Pirzadi Guda, Hyderabad

Posted:5 days ago| Platform: Apna logo

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Skills Required

retention service support data maintenance efficiency communication collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:  Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention activities.  Assist customers by responding to inquiries and providing information about products and services.  Handle customer complaints, process orders, and provide solutions in a timely and professional manner.  Participate in various customer service initiatives, improving customer satisfaction and loyalty.  Learn and support the implementation of customer feedback mechanisms to enhance service quality.  Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.  Collaborate with team members to improve overall service efficiency and meet customer expectations.  Gain exposure to financial products and services, assisting customers with their requirements.  Develop strong communication and problem-solving skills through direct customer interaction. Eligibility Criteria:  Graduation (any discipline) from a recognized university.  Fresher’s who have completed their graduation  Strong communication skills and a customer-oriented approach.  Ability to work in a fast-paced environment with excellent problem-solving abilities.  Positive attitude and a desire to learn and grow within the organization.  Team player with a collaborative mindset.

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Customer Care Executive