Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. Pass the customer request to the concerned branch via Telephone/Email Would be accountable for accomplishing any Assignment/Task as instructed by the Functional Reporting Authority Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived. Needs to achieve monthly sales collection targets Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Application Question(s): Current Salary/ Expected Salary / Notice period Experience: total work: 1 year (Preferred) Location: Andheri, Mumbai, Maharashtra (Preferred) Work Location: In person
Attend and manage inbound/outbound calls from customers related to pest control services. Book service appointments and coordinate scheduling with operations team. Follow up with clients regarding service satisfaction and feedback. Handle customer complaints or queries efficiently and ensure timely resolution. Maintain call logs, service details, and updates in the CRM system or designated software. Coordinate with field technicians and ensure proper communication flow. Support backend tasks like report preparation, client confirmations, etc. Work on Sundays (with weekly off on any other day). Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Schedule: Fixed shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 83558 61156
Attend and manage inbound/outbound calls from customers related to pest control services. Book service appointments and coordinate scheduling with operations team. Follow up with clients regarding service satisfaction and feedback. Handle customer complaints or queries efficiently and ensure timely resolution. Maintain call logs, service details, and updates in the CRM system or designated software. Coordinate with field technicians and ensure proper communication flow. Support backend tasks like report preparation, client confirmations, etc. Work on Sundays (with weekly off on any other day). Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Schedule: Fixed shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9561045994
Key Responsibilities: Billing & Invoicing Generate and send accurate invoices to clients as per agreed service terms Coordinate with branches/operations for service completion data and supporting documents Follow up for missing checklists, job completion details from teams Collections & Client Follow-Up Regular follow-up with clients for payment as per credit terms Share SOA (Statement of Accounts) and resolve invoice/payment disputes Coordinate with operations and CRM for client escalation and delay issues Reporting & Reconciliation Update and track receivables aging report on a weekly/monthly basis Maintain collection tracker and client contact status log Support reconciliation of client accounts in Tally/ERP system Documentation & Compliance Ensure all invoices and receipts are properly recorded and filed Handle credit notes, debit notes, and adjustments in the system Coordinate with internal audit team as and when required Cross-Department Coordination Work closely with CRM, branch managers, and the operations team for invoice approvals and client updates Provide support to finance for month-end closing Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Application Question(s): Notice period? Current Salary, Expected Salary Ever handled team, If yes , How many? How many invoices you've handling in a month? Per invoice value Approx? Work Location: In person
Accounts & Finance Management: Oversee day-to-day operations, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), reconciliations, and bookkeeping. Finalization of Accounts: Ensure accurate closing of monthly, quarterly, and annual books of accounts, preparation of Balance Sheet, Profit & Loss statements, and Cash Flow statements. Budgeting & Forecasting: Prepare and monitor annual budgets, forecasts, and financial plans. Conduct variance analysis and provide cost-control strategies. MIS & Financial Reporting: Generate monthly/quarterly MIS reports with insights on revenue, expenses, and profitability for management decision-making. ERP Implementation: SOPs, internal controls, and leverage ERP systems (Tally ERP) for efficiency and accuracy. Leadership & Team Management: Lead and mentor the Accounts & Finance team, ensuring accuracy, accountability, and timely deliverables. Industry Knowledge: Familiarity with pharmaceutical manufacturing accounting challenges preferred. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person