Customer Care Executive-HR Shaeesta

1 - 2 years

0 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • * Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner.
  • * Process customer requests, provide information, and escalate complex issues to senior team members when necessary.
  • * Maintain accurate records of customer interactions using CRM software.
  • * Meet performance targets for quality, productivity, and sales metrics.

Candidate must have minimum 12 months of experience in BPO

Interested candidates can share their CVs on-7595058169 subject line as "CS Blended Pune"

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Wipro

Information Technology & Services

Bengaluru

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