Customer Care Executive

Customer Care Executive (Voice & Non-Voice Process) – Indore

Location: Indore
Job Type: Full-Time
Salary: ₹22,000 – ₹30,000 per month
Experience: 1 Year or more Experienced in BPO
Eligibility: Graduate
Shifts: Rotational Shifts
Week-Offs: Rotational

Job Description

We are hiring enthusiastic and customer-focused individuals for the position of Customer Care Executive for both Voice and Non-Voice processes. This is an excellent opportunity for candidates who wish to build a strong career in customer support while working with a professional and growth-oriented team.

Key ResponsibilitiesVoice Process

• Handle inbound/outbound customer calls.
• Resolve customer queries with clarity, patience, and professionalism.
• Provide accurate product/service information.
• Maintain call quality and follow communication guidelines.

Non-Voice Process

• Respond to customer queries via email, chat, or tickets.
• Maintain accuracy and quality in written communication.
• Update customer information in the system.
• Ensure timely follow-up and resolution.

Requirements

• Good communication skills (verbal & written).
• Basic computer knowledge and typing skills for non-voice positions.
• Ability to work in rotational shifts and week-offs.
• Customer-oriented attitude with problem-solving ability.
• Freshers and experienced candidates (HSC Pass) are welcome.

Benefits

• Attractive salary: ₹22,000 – ₹30,000
• Growth opportunities within the organization.
• Professional training provided.
• Friendly and supportive work environment.

How to Apply

Interested candidates can apply directly through Indeed or share their updated resume with the HR Arijit(+917980375633).

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance

Language:

• English (Required)
• Hindi (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person