Customer Care Executive

About Cyfuture Cyfuture is a leading IT & ITES organization with a strong workforce of 5000+ employees and 20+ offices PAN India. We work on multiple Government & Private sector projects, delivering exceptional customer support and business process services. Position Details Role: Customer Care Executive Process: Inbound Hindi Call Center (UPPCL – Uttar Pradesh Electricity Project) Vacancies: 500+ (Immediate Joining) Job Type: Full-Time, On-site (Noida) Key Responsibilities Handle inbound customer calls in Hindi. Resolve queries related to Uttar Pradesh Electricity services. Provide accurate information and first-call resolution to customers. Escalate unresolved queries to the concerned department. Maintain call logs and update CRM systems. Ensure excellent customer service and meet daily call quality targets. Required Qualifications & Skills Education: Graduate (any stream) – Mandatory. Language Proficiency: Fluency in Hindi (basic English preferred). Basic computer knowledge (MS Word, Excel, Email). Freshers are welcome; prior experience in BPO/Customer Support will be an added advantage. Job Location 📍Plot No. 197-198, Block A, Phase-2, Noida Special Economic Zone (NSEZ), Uttar Pradesh – 201305 Nearest Metro: NSEZ* Salary & Benefits CTC: ₹15,800/- per month Immediate Joining Opportunity Growth & career development in a leading BPO Hiring Process Mode: Walk-in Interviews Timings: 10:00 AM – 4:00 PM Ongoing Hiring – Limited Seats 📄 Important Note: Mention "HR Sangita" on your resume. 🖊️ Write “HR Sangita Singh” on top of your resume with pen (for reference). Contact for Walk-in Details 📞 HR Sangita Singh– 9899857821 Note-अपने रिज़्यूमे के ऊपर पेन से "HR Sangita Singh" लिखें संदर्भ के लिए