Customer Care Executive

0 - 2 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Good communication skills in Hindi, English, and/or Gujarati

Basic computer knowledge MS Excel, Word, Outlook

Ability to draft professional emails

Active listening and problem-solving skills

Positive attitude and patience while handling calls

Handle inbound and outbound customer calls professionally and efficiently

Resolve queries related to services or products provided by the company

Record customer information accurately in the CRM system

Follow-up with customers for feedback or issue resolution

Coordinate with internal departments for timely customer support

Maintain call logs, update records, and generate basic reports

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