Posted:3 weeks ago|
Platform:
Work from Office
Full Time
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Adhering to all company policies and procedures.
- Excellent Verbal and Written communication Skills.
- Preferable experience in Voice Process
- Willing to work in rotational shift.
Digit Insurance
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Bengaluru
2.75 - 3.5 Lacs P.A.
3.0 - 7.0 Lacs P.A.
Experience: Not specified
3.0 - 5.5 Lacs P.A.
Kochi, Mumbai (All Areas)
Experience: Not specified
2.25 - 2.5 Lacs P.A.
Gurugram
3.0 - 7.0 Lacs P.A.
6.0 - 12.0 Lacs P.A.
2.0 - 6.5 Lacs P.A.
Noida
5.0 - 12.0 Lacs P.A.
Experience: Not specified
2.0 - 5.0 Lacs P.A.
Bengaluru
2.0 - 4.0 Lacs P.A.
