Customer Care Associate

As a Call Center Associate at VGL Group in Jaipur, you will be responsible for providing exceptional customer service to our global retail channels. Your primary role will involve handling calls, addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Requirements and Skills: - High school diploma or equivalent. - Proven experience in a call center or customer service role is advantageous. - Strong active listening and problem-solving abilities. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced and dynamic environment. - Adaptability and willingness to work in a 24/7 environment, including weekends and holidays. - Customer-centric attitude with a genuine desire to serve customers. - Strong attention to detail and organizational skills. - Ability to remain calm and professional under pressure. The Perks: - A fun-life balance. - Culture of openness and flexibility allows employees to keep growing and gravitating to roles that fit their talents and passions. - A travel allowance of 5,000/- INR is provided in addition to the salary based on attendance %. - Following the 5.5 working days policy. Work Location: G-135, EPIP, Sitapura, Jaipur-302022, India Compensation: 3,60,000 - 4,20,000 Yearly Level: Level 2 Location: Jaipur Experience: 1 Year Qualification: 12th Pass/Graduate Work Mode: Onsite Job Type: Full-time,