Customer business development executive

Location: Ahmedabad (Local candidates preferred)
Job Type: Full-time
Work Mode: Work from Office
Schedule: 6 Days a Week | Day Shift

About Trakky.in

Trakky.in is a fast-growing digital platform that helps users discover and book top salons and spas across cities. We empower local businesses to grow their digital presence and simplify the beauty and wellness booking experience for customers. Join our energetic team to be part of a technology-driven company transforming the industry.

Role Overview

We are seeking a proactive and customer-focused Customer Business Development Executive to drive business growth and ensure excellent partner satisfaction. In this dual-role, you will be the voice of Trakky for our salon and spa partners—providing support, resolving issues, and also identifying new business opportunities.

Key Responsibilities

Customer Support

• Handle inbound/outbound calls to support partner salons and spas.
• Resolve issues, answer product-related queries, and ensure customer satisfaction.
• Maintain detailed records of interactions and follow-ups using CRM tools.

Business Development

• Identify and approach potential new partners (salons/spas) through calls or emails.
• Explain the benefits of joining Trakky’s platform (free and premium plans).
• Assist new partners through the onboarding process.
• Promote upselling or cross-selling of premium features and services.
• Build and maintain long-term relationships with clients to encourage retention.

Candidate Requirements

• Based in Ahmedabad (mandatory for this in-office role).
• 1+ year of experience in customer support, telecalling, or inside sales (freshers with excellent communication skills are welcome).
• Proficient in Gujarati, Hindi, and English.
• Excellent communication, interpersonal, and problem-solving skills.
• Goal-oriented, confident, and comfortable working in a target-driven environment.
• Familiarity with CRM tools and basic computer applications.

Perks & Benefits

• Fixed monthly salary + attractive incentives
• Real-time training in sales and customer management
• Fast-track growth opportunities in a scaling startup
• Supportive and collaborative team culture
• Work in a high-impact environment where your efforts directly drive results

Why Join Trakky?

Trakky is redefining how local salons and spas grow digitally. As a Customer Business Development Executive, you’ll play a key role in supporting our partners and contributing to business expansion. This is a great opportunity to learn, grow, and thrive in a dynamic, tech-driven startup.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: From ₹20,000.00 per month

Work Location: In person

Job Types: Full-time, Permanent, Fresher, Internship

Pay: From ₹18,000.00 per month

Work Location: In person