Customer Acquisition Executive

Role Overview: As a Client Relationship Manager at Blue Rose Publishers, your main responsibility is to engage new clients through calls and emails, providing them with tailored publishing solutions and accurate information to ensure effective onboarding. You will play a crucial role in cultivating and maintaining strong relationships with both current and potential clients, aiming to secure their ongoing satisfaction and loyalty. Understanding client requirements and offering personalized publishing packages that align with their goals will be key aspects of your role. Additionally, you will collaborate with the sales and leadership teams to expand and strengthen the client base. Key Responsibilities: - Engage new clients through calls and emails, offering tailored publishing solutions and accurate information for effective onboarding - Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty - Understand client requirements and provide personalized publishing packages that align with their goals - Partner with sales and leadership teams to expand and strengthen the client base - Maintain a well-organized and up-to-date database (CRM/Excel) of prospects and clients - Track potential clients and ensure timely follow-ups to drive sales progression - Follow and continuously improve Standard Operating Procedures (SOPs) to ensure consistent and efficient client management - Collaborate with project managers to ensure timely delivery and client satisfaction on expedited projects Qualifications Required: - Bachelor's degree in Business Administration, Marketing, or a related field - Proven experience in client relationship management or a similar role - Strong communication and interpersonal skills - Ability to understand client requirements and offer tailored solutions - Proficiency in CRM software and Microsoft Office Suite - Excellent organizational and time management skills (Note: The details about the company, Blue Rose Publishers, have been omitted from the Job Description as per your request.),