CSE/AR Caller - Dental / Medical Billing

Company Description

Medusind is a leading medical and dental billing and revenue cycle management company that helps organizations maximize revenue and reduce operating costs. We emphasize client satisfaction through a combination of powerful technology solutions and client-focused service to improve the efficiency and profitability of medical practices, hospitals, dental groups, GPOs, and third-party administrators. With over 3,000 dedicated employees, including AAPC certified coders, our team is equipped with expertise across various specialties. Medusind operates from 12 locations across the US and India and serves over 6,000 healthcare providers. We are ISO 27001 Certified and HIPAA compliant.

Role Description

This is a full-time on-site role located in Ahmedabad for a CSE/AR Caller specializing in Dental/Medical Billing. The CSE/AR Caller will be responsible for managing and resolving incoming billing inquiries, performing account receivables follow-up, and working on claims to ensure timely reimbursement. The individual will interact with insurance companies and patients, verify insurance benefits, and update patient accounts in the billing system. The role may also involve analyzing and correcting billing discrepancies and providing accurate reporting on accounts receivable status.

Qualifications

• Experience in Dental/Medical Billing and Account Receivables
• Proficiency in interacting with insurance companies and handling patient inquiries
• Knowledge of billing software and systems
• Strong communication and interpersonal skills
• Ability to work on-site in Ahmedabad
• Detail-oriented with strong problem-solving abilities
• Prior experience in handling claims and billing discrepancies is a plus
• High school diploma or equivalent; additional certification in medical billing is advantageous