CRM

Phew Interactive is a comprehensive branding and marketing company based in Kerala, specializing in website and app development. Since our inception in 2024, we have focused on simplifying complex digital challenges to deliver impactful and stress-free solutions. Our mission is to offer engaging digital experiences that enable businesses to thrive and meet client expectations. We aim to transform complexities into effortless experiences, leaving clients with a sense of clarity and satisfaction. As a Customer Relationship Manager (CRM) at Phew Interactive, you will be responsible for managing client relationships, ensuring client satisfaction, and driving long-term loyalty. We are looking for someone with a strong understanding of client relationship management, a passion for client success, and experience in the IT/branding/marketing sectors. Key Responsibilities: - Client relationship management - Client retention and engagement - Collaboration and coordination - Reporting and analysis Requirements: - Proven experience as a CRM - Excellent communication and interpersonal skills - Ability to understand and anticipate client needs and translate them into actionable solutions - Strong problem-solving skills and a proactive approach to client issues - Detail-oriented with organizational skills - Knowledge of branding, marketing, and packaging services To apply, please send your resume and cover letter to hr@phewinteractive.com. This is a full-time, permanent position with day shift schedule in Calicut, Kerala. Reliable commute or planning to relocate before starting work is preferred. Experience in project coordination for at least 1 year is preferred. We look forward to welcoming a dedicated and customer-focused individual to our team at Phew Interactive.,