CRM Executive (Registration process)

Post-Sales Customer Experience Ensure a best-in-class post-sales customer experience. Respond to customers on time and provide complete and correct information either in writing or in person as requested. Registration Management Meet business objectives linked to Registrations in 15 to 20 Days Turn Around Time. Coordination and follow-ups with clients for end-to-end registration procedure, i.e., from preparing documents till handing over original documents to the customer. Forecast and achieve registration target on a monthly basis. Coordination and Process Implementation Coordination between internal departments for smooth functioning of the work process. Coordinate with internal and external stakeholders to ensure on-time and quality delivery. Effectively implement processes while achieving targets.