Posted:4 days ago| Platform:
On-site
Full Time
We're seeking a proactive and customer-focused CRM Executive / Manager to manage client relationships, ensure timely communication, and deliver an exceptional post-sales experience. Key Responsibilities: Serve as the primary point of contact for all customer communications post-booking. Manage end-to-end customer journey from booking to possession. Handle customer queries, documentation, and payment follow-ups. Coordinate with sales, legal, accounts, and site teams for smooth customer experience. Ensure timely collection of dues and manage reminders. Maintain and update CRM software with accurate client data. Manage agreements, demand letters, and possession handovers. Address grievances and ensure resolution within defined timelines. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Fixed shift Work Location: In person Speak with the employer +91 9501333355
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