Key Responsibilities: Customer Communication: Responding to customer inquiries via various channels (phone, email, social media), addressing concerns, and providing solutions. CRM Strategy Implementation: Developing and executing strategies to enhance customer satisfaction, loyalty, and retention using CRM software and tools. Relationship Building: Establishing and nurturing strong relationships with customers to understand their needs and preferences. Data Management: Maintaining accurate and up-to-date customer records within the CRM system. Cross-Departmental Collaboration: Working with sales, marketing, and customer service teams to ensure a seamless and positive customer journey. Performance Monitoring: Tracking key performance indicators (KPIs) related to customer satisfaction, retention, and engagement. Feedback Collection:

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Pixel Staffing Solutions Private Limited

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

CRM Executive