CRM Executive

Job Description – CRM Executive

Company: Mahalaxmi Group

Location: Zen Astral, Keshav nagar

Industry: Real Estate

About Us

Mahalaxmi group is a dynamic real estate organization committed to delivering high-quality housing solutions with a focus on customer satisfaction. We aim to create exceptional experiences for our clients while maintaining professionalism, transparency, and efficiency in all our processes.

Position Overview

We are looking for a CRM Executive to manage and nurture client relationships after the booking stage. The ideal candidate will have 2–3 years of experience in CRM or post-sales operations in real estate. This role involves coordinating payments, agreements, and documentation, while maintaining accurate client records in the CRM to ensure a smooth and satisfactory post-booking experience.

Key Responsibilities:

• Manage post-booking activities including agreement processing and payment follow-ups.
• Maintain and update client database in CRM software.
• Coordinate with finance and sales teams to ensure smooth documentation.
• Provide excellent client support post-booking to maintain high satisfaction levels.

Requirements:

• 2–3 years’ experience as CRM or post-sales executive (real estate preferred).
• Detail-oriented and highly organized.
• Good communication and interpersonal skills.
• Knowledge of CRM systems is a plus.
• Ability to coordinate effectively across multiple teams.

Skills Required:

• Strong organizational and documentation skills.
• Attention to detail and problem-solving ability.
• Time management and adaptability.
• Customer-focused mindset with good communication skills.
• Eagerness to contribute to team efficiency and client satisfaction.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person