India
INR 0.5 - 0.9 Lacs P.A.
On-site
Full Time
Strategy Development and Implementation: Formulate and execute CRM strategies that align with the company's overall business goals, focusing on customer acquisition, retention, and loyalty. CRM System Management: Oversee the selection, implementation, and maintenance of CRM systems, ensuring they are properly integrated with other business systems. Data Analysis and Reporting: Analyze customer data to identify trends, insights, and opportunities for improvement, and generate reports to inform decision-making. Campaign Development and Execution: Design, develop, and execute targeted marketing campaigns across various channels (email, social media, etc.) to engage customers and drive desired outcomes. Customer Engagement: Manage customer interactions and inquiries across various channels, ensuring prompt and efficient responses. Process Improvement and Automation: Identify opportunities for process improvements and automation to enhance efficiency and effectiveness. Team Leadership and Development: Lead and mentor a team of CRM professionals, providing guidance and support to ensure they are well-equipped to perform their roles. Cross-functional Collaboration: Collaborate with other departments (marketing, sales, IT, etc.) to align CRM efforts with organizational goals and ensure a customer-centric approach. Job Type: Full-time Pay: ₹50,000.00 - ₹90,000.00 per month Schedule: Day shift Work Location: In person
Zirakpur, Punjab
INR 0.15 - 0.2 Lacs P.A.
On-site
Full Time
Generating Leads: Identifying potential customers and contacting them to discuss products or services. Outbound Calls: Making outbound calls to prospect clients and engaging in sales conversations. Sales & Upselling: Persuading clients to purchase products or services, and identifying opportunities to upsell or cross-sell. Customer Relationship Management: Building and maintaining strong relationships with existing and potential customers. Order Processing: Taking and processing customer orders accurately. Inbound Call Handling: Handling incoming calls from customers, answering questions, and resolving issues. Record Keeping: Maintaining accurate records of sales leads, customer interactions, and overall performance. Meeting Sales Targets: Working towards and achieving predetermined sales targets. Customer Service: Providing excellent customer service and support Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
India
INR 0.15 - 0.2 Lacs P.A.
On-site
Full Time
Generating Leads: Identifying potential customers and contacting them to discuss products or services. Outbound Calls: Making outbound calls to prospect clients and engaging in sales conversations. Sales & Upselling: Persuading clients to purchase products or services, and identifying opportunities to upsell or cross-sell. Customer Relationship Management: Building and maintaining strong relationships with existing and potential customers. Order Processing: Taking and processing customer orders accurately. Inbound Call Handling: Handling incoming calls from customers, answering questions, and resolving issues. Record Keeping: Maintaining accurate records of sales leads, customer interactions, and overall performance. Meeting Sales Targets: Working towards and achieving predetermined sales targets. Customer Service: Providing excellent customer service and support Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
India
INR 4.2 - 6.6 Lacs P.A.
On-site
Full Time
Lead and Manage Sales Teams: This includes setting goals, providing guidance, coaching, and support to sales representatives to help them achieve their individual and team targets. Develop and Implement Sales Strategies: Creating and executing sales plans that align with the company's overall objectives and drive revenue growth. Manage Key Accounts: Maintaining and nurturing relationships with important clients, understanding their needs, and ensuring customer satisfaction. Analyze Sales Data and Market Trends: Monitoring sales performance, identifying trends, and using data to make informed decisions and adjust strategies as needed. Collaborate with Other Departments: Working closely with marketing, product development, and customer support teams to ensure a cohesive and effective sales process. Sales Forecasting and Reporting: Preparing regular sales forecasts and reports for senior management, highlighting key performance indicators and areas for improvement. Training and Development: Providing training and coaching to the sales team to enhance their skills and knowledge. Customer Relationship Management: Building and maintaining strong, long-lasting relationships with customers to drive loyalty and repeat business. Budget Management: Managing sales budgets and allocating resources effectively to maximize profitability. Negotiation and Closing: Leading negotiations with clients and ensuring favorable terms for both parties. Staying Informed: Keeping up-to-date with industry trends, competitor activities, and new business opportunities. Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Work Location: In person
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