CRM Executive

Job Title: CRM Executive Location: Near Dyalpura, Mohali Experience: 2–3 years (Real Estate preferred) Salary: ₹20,000 – ₹25,000 Job Description: • Act as the primary point of contact for client queries, communication, and follow-ups. • Coordinate end-to-end loan processing and documentation for customers. • Manage timely payment follow-ups and maintain customer financial records. • Handle the possession process and conduct pre-handover site inspections. • Maintain CRM data, prepare reports, and collaborate with internal teams for smooth issue resolution. Required Qualifications & Skills: • Education: Graduate in any stream (preferred in business or real estate-related fields) • Experience: 2–3 years in CRM or customer service, preferably in the real estate sector • Communication: Fluency in English, Hindi, and Punjabi (written & verbal) • Skills: o Loan processing & documentation o Client handling & follow-ups o Payment tracking & escalation coordination o Possession & site inspection management o CRM software (e.g., Zoho/Salesforce) and Excel/Google Sheets • Personality:professional, well-groomed, and client-focused • Others: o Local resident preferred (Mohali/nearby) o Own two-wheeler/four-wheeler with valid license