CRM Executive (Cold Calling) - Thane Location

Sarom Fab

1 - 4 years

2 - 4 Lacs

Thane

Posted:1 week ago| Platform:

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Skills Required

Customer Support Excel English Language Skills Cold Calling Email Writing Problem Solving

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Roles & Responsibilities:

Follow up with existing and new clients to maintain relationships and ensure sales growth.
Manage customer relationships and oversee the customer service operations.
Handle customer feedback and complaint processes, providing timely support to resolve issues across various departments.
Ensure that service issues are addressed within the stipulated turnaround time (TAT) and that quality service is consistently delivered to customers.
Support various operational activities within the CRM function.
Assist with post-sales procedures and follow-ups.

Preferred Candidate:

Bachelor's degree is required.
1-4 years of experience in CRM software.
Strong communication and interpersonal skills.
Knowledge of additional languages is an advantage.

Other Details:

Work Location:
Wagle Estate, Thane West
Work Timing:
10:00 AM 7:00 PM IST
Working Days:
Monday to Saturday
Weekly Off:
Sunday

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