CRM Consultant (US Market)

8 - 12 years

35 - 45 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Summary

CRM Consultant

Key Responsibilities

  • Act as a trusted advisor to client stakeholders, delivering strategic and tactical consulting guidance.
  • Lead discovery sessions, gather requirements, and recommend CRM/technology-based solutions.
  • Design roadmaps, drive process automation, and enable cross-functional collaboration.
  • Translate business needs into clear, actionable technical/functional requirements.
  • Provide post-implementation support and drive continuous improvements.

Must-Have Qualifications

  • 8+ years of experience in IT consulting, with a focus on CRM/ERP/enterprise applications.
  • Proven track record of managing client engagements and delivering successful technology projects.
  • Strong communication, presentation, and stakeholder management skills.
  • Ability to work independently and align with U.S. time zones.
  • Good understanding of CRM platforms (Salesforce, Dynamics, Zoho, HubSpot, etc.) or equivalent enterprise systems.

Why Join Us

  • Opportunity to work with international clients on high-impact projects.
  • Flexible hybrid work model.
  • Collaborative and growth-oriented team culture.
  • Exposure to business consulting and enterprise transformation initiatives.

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