CRM Administrator

1 - 2 years

3 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

(immediate opening)

Responsibilities:



  • Gather business requirements from various departments



  • Configure, customize, and manage VTiger CRM to meet business requirements in the organisation



  • Create, modify, and maintain modules, fields, workflows, reports, and dashboards.



  • Ensure proper data migration, integration, and accuracy within CRM.



  • Provide user support and resolve issues related to CRM functionality.



  • Coordinate with internal teams to gather requirements and implement changes.



  • Assist in daily operational activities and coordination across departments.



  • Maintain records, reports, and documentation as required.



  • Support business process improvements and efficiency initiatives.



  • Collaborate with management to ensure smooth operations.



  • Provide analytical support and ad-hoc reporting when required.



Required Qualifications:



  • Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field.



  • 1 2 years of hands-on experience in CRM tool management (VTiger CRM preferred).



  • Basic understanding of CRM workflows, modules, and configuration.



  • Strong analytical, problem-solving, and communication skills.



  • Ability to manage multiple tasks and work in a fast-paced environment.



  • Proficiency in MS Excel, reporting tools, and general IT skills.

  • nan

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Asian Infotel

Telecommunications and Information Technology

Bangkok

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