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- 7 years

4 - 5 Lacs

Bengaluru

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Amazon.ins Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. - Bachelors degree - Experience with Microsoft Office products and applications

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- 4 years

2 - 6 Lacs

Gurugram

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Join us as a Customer Service & Operations Credit Analyst We ll look to you to deliver customer and business outcomes, investigating queries, supporting business processes, policies, and procedures, and understanding customer and business needs Specialising in Credit Operations, you ll respond to queries from customers and stakeholders promptly within agreed timelines This is a chance to build on your credit skills and experience in an engaging and fast-paced environment Were offering this role at senior analyst level What youll do As a Customer Service & Operations Credit Analyst, you ll deliver successful customer and business outcomes by processing, authorising, and investigating all transactions to defined key performance indicators and service level agreements. In doing so, you ll identify opportunities to enhance processes and enable the provision of a superior customer and business experience. In addition, you ll: Review documentation including loan applications, disclosures, and credit evaluations Authorise and investigate all credit operations transactions Collect and analyse the required information from the customers and businesses Review credit operations processes which could be automated or enhanced to improve the customer and business experience The skills youll need To succeed in this role, you ll need to have the ability to understand and listen to our customers, develop relationships, and maintain an understanding of their needs. You ll also have the ability to adapt to fast-paced environments and you ll have effective organisation skills to deliver to deadlines. You ll also need: Customer service abilities along with customer and industry knowledge An awareness of changes in trends, policies, and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Hours 45 Job Posting Closing Date: 14/05/2025

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5 - 10 years

12 - 22 Lacs

Pune

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Understand the case details/ transaction and inform team regarding the documentation. Manager Credit Operations, Pune Reporting to National Manager Centralised Operations Managing DFC & HNI product Disbursement centrally for PAN India location. Loan/Property documents tracking till storage and Escrow accounting and account opening process. 1. Planning Plan out specific tasks & initiatives that the team needs to work on. Cascade the tasks and initiatives to the team. 2. Booking/Disbursement of DF/HNI cases . Guide team to ensure all documents properly executed before disbursement and cross check. Understand the case details/ transection and inform team regarding the documentation. Ensure that all the details filled in system appropriate. Work with Treasury to inform outflow of funds via disbursement, so the team have better controls on fund management Guide the team on innovations and explore what new systems are required to do the job better. Ensure there is no any open item in recon 3. Escrow accounting & Account opening Ensure that Escrow accounting should be done properly within time Ensure that Escrow account opening to be done smoothly with coordinating with RM and Bank Work with Treasury to inform inflow of funds from escrow so the team have better controls on fund management. Ensure there is no any entry open in finance & banking recon. Build relationships with banks to ensure Escrow account process operation happen smoothly. step in for escalations 4. Documents Management Ensure all documents to be received and checked by the team. Ensure all documents updated in system Ensure all documents dispatched for storage and showing in scan portal 5. Projects & innovations Drive the team to do planning and execution of all ideas for innovation in cost cutting and driving efficiency across the unit. Guide the team on prioritization of ideas and creating execution plans. Conduct reviews to track status and resolve roadblocks. 6. Team Management and Coaching Participate in selection process to identify the right talent for positions within the team Determine individual training needs and development plans to build expertise and enhance skills in the team Set objectives, conduct reviews and close appraisal processes for the team as per timelines

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1 - 5 years

1 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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We are hiring loan operations manager for one of leading NBFC . To Manage the frontend operations for loan disbursal, and investor onboarding. Manage backend operations team for borrower allocations & dashboards.. Required Candidate profile Understanding and expertise on backend and frontend operations of loan systems – LOS & LMS Understanding of Digital Loan systems with relevant liabilities/NBFC experience. Graduates Age below 30 year

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12 - 18 years

35 - 40 Lacs

Bengaluru

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Role & responsibilities Develop and implement credit policies and procedures in alignment with regulatory requirements and company objectives. Manage the credit underwriting process, including evaluation of loan applications, credit scoring, and approval/rejection decisions. Monitor and analyze credit portfolio performance, identifying areas of improvement and implementing strategies to mitigate risk. Conduct periodic reviews and audits to ensure adherence to credit policies and regulatory standards. Provide leadership and guidance to the credit team, fostering a culture of accountability, professionalism, trust and continuous learning. Recruit, train and develop a high-performing credit team capable of meeting organizational goals. Set performance targets and KPIs for the team, regularly assessing performance and providing feedback for improvement. Manage budgetary allocations for the credit department, optimizing resource utilization and controlling cost effectively. Preferred candidate profile Minimum of 10 - 15 years of experience in credit management within the financial services industry, with at least 3 years in a managerial role. Proven track record of successfully managing credit operations, implementing credit policies, and achieving business objectives. Experience in Business Loan is mandatory

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4 - 6 years

3 - 4 Lacs

Kolkata

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Job Title: Credit Executive / Credit Manager -Agricultural Lend Location: Dunlop (Near Bara Nagar Metro Station), Kolkata Job Type: Full-Time Salary: As per Industry Standards Job Summary: We are looking for a dedicated and experienced Credit Executive/Manager to join our Credit Management team, with a specialized focus on agricultural loan processing. The ideal candidate will bring 4-6 years of experience in agricultural lending, credit underwriting, loan disbursement, and agriculture-specific-credit risk assessment, preferably in NBFCs or cooperative banking sectors. Key Responsibilities: 1. Agricultural Credit Assessment Evaluate agricultural loan applications including crop loans, equipment loans, and seasonal finance. Assess applicant creditworthiness using credit reports, farm financials, and feild data. Make informed decisions on loan approvals based on risk profiles and lending policies. Engage with rural customers to explain loan terms and repayment structures. 2. Loan Disbursement & Processing Oversee the end-to-end processing and disbursement of agri-loans. Ensure accurate documentation and compliance with internal credit policies and regulatory norms. Maintain quality checks for disbursal processes and turnaround me. 3. Risk Management & Compliance Conduct agricultural credit risk assessments and recommend mitigation strategies. Monitor borrower performance and take prevenve acons in cases of potenal delinquencies. Ensure adherence to NBFC and RBI regulatory frameworks for rural/agriculture lending. 4. Portfolio Monitoring & Reporting Regularly review the agricultural loan portfolio to identify stress signals and areas for improvement. Optmize credit performance and minimize losses through data-driven decision-making. 5. Cross-functional Collaboration Work in sync with Legal, and Field Teams to resolve credit-related issues. Guide junior team members in agri-lending processes and best practices. Qualification: Bachelor's degree in Agriculture, Finance, Business Administration, or related-field. 4-6 years of experience in agricultural lending and credit underwriting within NBFCs or cooperative banks. Deep understanding of agri-loan products, rural customer profiles, and agri-risk frameworks. Proficiency in credit scoring models and agricultural loan software/tools. Strong interpersonal, analytical, and decision-making skills.

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0 - 5 years

2 - 3 Lacs

Chennai

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Role & responsibilities • Handling Credit operation from Login to Disbursement • Credit Decision Making for PL Cross Sell and forwarding Proposals. • Handling Credit and Operational issues • Monitoring vendors like Field Investigating agencies, Valuation & Legal agencies for Two Wheeler loans and maintaining TAT. • Taking care of audit queries and maintaining good audit score. • Preparing MIS, Collection reports on daily basis and Weekly review reports • Assisting customers with queries, requests & complaints. Preferred candidate profile Graduate/Post Graduate Good communication skill Telugu, Malayalam, Kannada languages are mandatory Thanks & regards Naveen HR HDB financial services pvt ltd 8610405856

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0 - 5 years

2 - 3 Lacs

Chennai

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Role & responsibilities • Handling Credit operation from Login to Disbursement • Credit Decision Making for PL Cross Sell and forwarding Proposals. • Handling Credit and Operational issues • Monitoring vendors like Field Investigating agencies, Valuation & Legal agencies for Two Wheeler loans and maintaining TAT. • Taking care of audit queries and maintaining good audit score. • Preparing MIS, Collection reports on daily basis and Weekly review reports • Assisting customers with queries, requests & complaints. Preferred candidate profile Graduate/Post Graduate Good communication skill Telugu , Malayalam , Kannada languages mandatory Thanks & Regards Naveen HR HDB financial services pvt ltd 8610405856

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- 5 years

2 - 3 Lacs

Chennai

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Role & responsibilities • Handling Credit operation from Login to Disbursement • Credit Decision Making for PL Cross Sell and forwarding Proposals. • Handling Credit and Operational issues • Monitoring vendors like Field Investigating agencies, Valuation & Legal agencies for Two Wheeler loans and maintaining TAT. • Taking care of audit queries and maintaining good audit score. • Preparing MIS, Collection reports on daily basis and Weekly review reports • Assisting customers with queries, requests & complaints. Preferred candidate profile Graduate/Post Graduate Good communication skill Telugu , Malayalam , Kannada languages mandatory Thanks & Regards Naveen HR HDB financial services pvt ltd 8610405856

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5 - 7 years

15 - 20 Lacs

Hyderabad

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Job Description for State Operations Manager Job Title State Operations Manager Function / Department Operations Department Head GM, Operations Reporting Manager Regional Operation Manager Ex Key Expectation: Product / policy experience in retail / rural market segment Secured lending exposure will be preferred. Purpose of the Job: This position is responsible to manage different operational activities based out of Rural, Urban & Housing finance branches for the respective State. Operations for Rural branches are handled through Transaction officer who are responsible for below activities. - Loan Booking Process Unsecured Products - Quality Checks - Cash Disbursals & Collections - Payment Application - File Dispatches - Receipt Book Updations Operations for Urban / HFC branches are handled through Booking executives who are responsible for below activities. - Loan Booking Process for Secured Products - Quality Checks - File Dispatches - Legal & Technical review - OTC / PDD monitoring - Monitoring End to End TAT for different processes State Operations manager would be responsible for managing all the above activities with the help of dedicate operation Managers who will be taking care for 10-15 branches. All the branches Transaction officer reports to Operation Manager who further reports to State Operations Manager. The role requires extensive travelling to all the branches for the respective state to manage the Operations officers at each of these branches. Primary responsibilities include: Responsible for appropriate functioning of the overall Operations process at each of the branches allocated. Using Operational expertise through meeting with all key stake holders of the branches. bridging the gaps identified in day to day branch operations by close monitoring and supervision. Review of sample cases on a day to day basis to ensure file quality and compliance to Quality check parameters. Ensuring Operational and Cash management controls are effective across all branches allocated on an ongoing basis. Enforce process discipline and policy compliance in all branches allocated under the clusters. Prevent process deviations by doing root cause analysis and putting in preventive and corrective actions in place. Conducting an audit and ensuring safekeeping / timely dispatch to RMU for Operational records like disbursed files, receipt books, vault registers and other registers maintained by the Transaction officers. Ensuring improvement in the Quality scores of all the branches responsible for and adherence to Operational requirements with ongoing process & system changes. Responsible for measuring productivity of the respective TOs and ensuring adherence to the TAT. Responsible for training, back-up planning, job rotation of the TOs and timely hiring / ensuring low attrition levels. Provide valuable inputs towards system and process changes to eliminate wastage and bring in additional controls. Carry out UATs on system changes and share valuable inputs with Technology teams. Train the Transaction officers for the branches responsible on new products, system and process changes and ensure appropriate training has been imparted before enhancements going live. Describe the KPIs against each perspective PerspectiveKey Performance Indicators Business & Financial Management Ensuring loan booking & payment application within the agreed TAT across all branches in clusters allocated. Internal Control checks & appropriate Record management Compliance to business policies and processes. Operational Loss to be kept at minimal. Customer Focus Consistently meet predetermined metrics to achieve business objectives and customer SLAs. Identify and resolve Operational Issues & problems. Provide strategic guidance to the operations managers / business teams to ensure and improve service delivery People / Team Manage Operations Managers / Transaction officers across all branches for the respective State. Responsible for resolving their day-today issues, back-up planning, job rotation, timely hiring and ensuring low attrition levels. Create a high performance, fair and exciting work environment that provides motivation and development opportunities for the teams Monitor Productivity, errors effectively Attrition within acceptable levels Effective Training Development and delivery Process / Quality Improvement Ensure process discipline and policy compliance across all branches under the clusters allocated. Using Operational expertise and bridging the gaps identified in day to day branch operations by close monitoring and supervision. Review of sample cases on a day to day basis to ensure file quality and compliance to Quality check parameters. Ensuring Operational and Cash management controls are effective across all branches allocated on an ongoing basis. Prevent process deviations by doing root cause analysis and putting in preventive and corrective actions in place. Conducting an audit and ensuring safekeeping / timely dispatch to RMU for Operational records like disbursed files, receipt books, vault registers and other registers maintained by the Transaction officers. Ensuring improvement in the Quality scores of all the branches responsible for and adherence to Operational requirements with ongoing process & system changes. Provide valuable inputs towards system and process changes to eliminate wastage and bring in additional controls. Carry out UATs on system changes and share valuable inputs with Technology teams. SCOPE & DISCRETION (Span of control) Total no. of employees supervised with details GradeO1 04M1 M3SM1 to SM3Nos. 7 101-2NA Sr. No.Direct Reportees (functional title/role title)Indicate brief job purpose 1Operations Manager RuralSupervising the day to day Operational activities for all branches allocated.2.Booking Officer Urban/HFCSupervising the day to day Operational activities for all branches allocated. Decision making authority Describe the authority permitted to take decisions, and those you are expected to recommend AreaDecisions takenDecisions recommended Process Changes Process ImprovementsSystem Changes System EnhancementsPerformance Management Performance ratings of Operations Manager, Transaction Officers & Booking executive and all other employees part of Operation for the respective state Self-deliverables The most important tasks performed on an individual basis without involving subordinates are Sr. NoTask performed 1Analyzing trends & Control MISs to come up with pain areas and proposed resolution - preventive and corrective process actions2Supporting New Product / Process & System development3Managing ad-hoc queries and Audit Reviews4Managing cordial relationship with all stakeholders5Moderate execution skills in a multi-tasking mode Challenge Challenge on working relationships, both internal & external contacts Sr. NoMost frequent contactsNature or purpose 1Businesses/Business marketingTAT, Product & Process Changes Performance evaluation Resolution of Operational Issues Monthly Dashboards2TechnologySystem development, enhancement & UATs3AuditProcess Reviews4RiskProcess Improvement & reduction of errors Peer S.noPeer (functional title/role title)Indicate brief job purpose 1State Business / Risk Mangers (other clusters / states)Coordinate and ensure synchronization of processes across Business & Risk Functions. Other factors relevant to the job Other aspects of the job not covered by the above but necessary to have a full understanding of are: Sr. NoOther relevant factors (Required Skills) 1Strong execution skills and ability to deep dive and review processes2Strong Focus on risk & controls3Good consumer Loans product knowledge, processing, control mechanisms, accounting principles and technology savvy. Understanding of accounting entries with respect to consumer loans is a must.4Effective people management5Effective Communication (with various stakeholders) Expertise required/ Domain Knowledge: Minimum educational qualification Graduate / Post Graduate / MBA Finance or equivalent. Hands-on experience on Rural / HFC Operations. Understands basic quality checks on documentation KYC, application forms, loan and income documents Understands local dialect / vernacular language. Basic accounting knowledge Communication skills Team Management skills No. of Years for relevant experience 4 to 5 years experience in BFSI space and MF Operations. Any specific specialization/education: Graduate/ Post Graduate or MBA Finance with relevant experience

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5 - 10 years

6 - 9 Lacs

Mumbai, Mumbai Suburban

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Responsible for managing the hotel's credit and receivable operations, ensuring compliance with credit policies, and minimizing bad debts. Analyze and authorize credit for new and existing customers Required Candidate profile Having experience in hotels in credit department

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1 - 4 years

1 - 2 Lacs

Hisar

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Responsibilities: * Conduct credit analysis & appraisals * Manage credit portfolio & risks * Verify creditworthiness & documents * Ensure compliance with policies & laws * Process loans within CAM guidelines

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2 - 4 years

3 - 6 Lacs

Gadag

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Key Responsibilities: Acquire and manage customers for retail mortgage loans. Coordinate with credit and operations for smooth disbursements. Achieve monthly disbursal and fee income targets. Build referral networks with builders and property agents. Maintain documentation and ensure timely renewals. Requirements: Graduate/MBA with 2-4 years in mortgage or LAP sales. Knowledge of legal/technical checks and documentation. Relationship-building skills and market awareness. Field-oriented and result-driven approach. Skills Sales

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1 - 6 years

3 - 6 Lacs

Chitradurga, Bhadravathi

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Key Responsibilities: Acquire and manage customers for retail mortgage loans. Coordinate with credit and operations for smooth disbursements. Achieve monthly disbursal and fee income targets. Build referral networks with builders and property agents. Maintain documentation and ensure timely renewals. Requirements: Graduate/MBA with 1-6 years in mortgage or LAP sales. Knowledge of legal/technical checks and documentation. Relationship-building skills and market awareness. Field-oriented and result-driven approach. Skills Sales

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1 - 4 years

3 - 5 Lacs

Mehsana, Ahmedabad

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Key Responsibilities: Acquire and manage customers for retail mortgage loans. Coordinate with credit and operations for smooth disbursements. Achieve monthly disbursal and fee income targets. Build referral networks with builders and property agents. Maintain documentation and ensure timely renewals. Requirements: Graduate/MBA with 1-4 years in mortgage or LAP sales. Knowledge of legal/technical checks and documentation. Relationship-building skills and market awareness. Field-oriented and result-driven approach.

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2 - 3 years

4 - 8 Lacs

Tirupati, Chittoor

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Key Responsibilities: Acquire and manage customers for retail mortgage loans. Coordinate with credit and operations for smooth disbursements. Achieve monthly disbursal and fee income targets. Build referral networks with builders and property agents. Maintain documentation and ensure timely renewals. Requirements: Graduate/MBA with 2-3 years in mortgage or LAP sales. Knowledge of legal/technical checks and documentation. Relationship-building skills and market awareness. Field-oriented and result-driven approach. Skills Sales Highest Education Bachelor of Commerce Working Language Telugu English

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3 - 8 years

1 - 5 Lacs

Vadodara

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Job Title: Credit Operations Manager Location: Vadodara, Gujarat Job Responsibilities: 1. Credit Underwriting: - Conduct detailed analysis of credit data and financial statements to assess the creditworthiness of individual and corporate borrowers. - Develop and implement effective credit assessment criteria and underwriting policies. - Evaluate risk factors and make informed decisions on applications for credit. 2. Credit Operations: - Oversee the credit approval process from application intake through to loan disbursement. - Coordinate with various departments (e.g., legal, compliance, risk management) to ensure all necessary documents are complete and compliant with regulations. - Monitor the operational performance of credit products, ensuring adherence to underwriting guidelines and performance metrics. 3. Portfolio Management: - Analyze and manage the loan portfolio to identify trends, risks, and opportunities for improvement. - Implement strategies to minimize delinquency and defaults, including monitoring borrowers' repayment behavior. - Regularly prepare reports on portfolio performance and present findings to senior management. 4. Risk Assessment: - Identify, assess, and mitigate risks related to credit exposure by applying quantitative and qualitative analysis techniques. - Review and suggest improvements to existing risk management frameworks and policies. 5. Team Management: - Lead, mentor, and train the credit assessment team to enhance skills and performance. - Foster a collaborative and productive work environment to achieve departmental objectives. 6. Compliance and Regulatory Adherence: - Ensure that all credit operations comply with relevant laws, regulations, and internal policies. - Stay updated with changes in regulations and industry best practices, and implement necessary changes in operations. 7. Stakeholder Collaboration: - Work closely with sales and business development teams to understand market conditions and customer needs. - Maintain strong relationships with external stakeholders, including auditors, regulators, and credit bureaus. Qualifications: - Bachelor's degree in Finance, Business Administration, Economics, or a related field. A Masters degree or professional certification is a plus. - Minimum of 5 years of experience in credit underwriting, credit operations, or a related field, preferably within an NBFC or banking environment. - Strong analytical skills with a solid understanding of financial statements, credit analysis, and risk management principles. - Proven experience in leading teams and managing credit operations effectively. - Excellent communication and interpersonal skills, with the ability to present findings and recommendations to senior management. Key Skills: - Strong analytical and critical thinking skills. - Knowledge of financial regulations and compliance requirements. - Proficiency in credit analysis tools and software. - Ability to work under pressure and manage multiple tasks simultaneously.

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6 - 11 years

4 - 6 Lacs

Chennai, Hyderabad

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KEY ACCOUNTABILITIES/ RESPONSIBILITIES Operations professionals help build and support the Commercial loan products, processes and services in ways that improve profitability and efficiency, while seeking new and innovative ways to support our clients changing needs Possesses a comprehensive understanding of CRE, C&I, SBA & Wholesale loans line of businesses which includes syndicated and bilateral arrangements covering loan closing, servicing, loan trading, and quality review processes. Experienced in performing legal documentation review, structuring and updating deal parameters on loan systems, tracking legal and compliance documentation, and providing overall support for the assigned loan portfolio. Knowledgeable and expert in loan operations activities including Deal -Closing, Booking, Funding, Review, Servicing, and Secondary loan trading. Consistently monitors and achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters. Use quality tools to ensure that there is maximum efficiency & productivity Manages team responsibilities and allocates work to the associates as appropriate. Supervises and coordinates the activities of the associates to ensure prompt, courteous and accurate response to our end customers; ensures an efficient and qualitative operation through effective planning, leading, controlling and organizing. Quality review of transactions for the respective functions processed by the associates . Authenticate transactions where applicable. Daily coordination with internal and external clients. Supporting & managing loan lifecycle across individual portfolio, executing various Commercial/syndicated loan transactions daily Efficient and timely management of daily control reports (KRI's) by reviewing & reconciling where applicable. Expected to keep the manager appraised of members needs, staffing issues, technical and performance issues Acting as a direct point of contact for external contact, responding timely to inquiries, resolving client issues and reconciling lender discrepancies.

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0 - 3 years

2 - 3 Lacs

Chennai

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Role & responsibilities Verification of KYC documents received from customers. Checking of documents and details uploaded by the Sales Team. Check of CIBIL Scores. Making calls to the customers to check on their credibility. Handling credit operations from login to disbursement Taking care of audit queries and maintaining good audit score. Assessing overall credit eligibility of customer & recommended the case to higher authority. Handling customer data verification as KYC, Bank statements and contact point verification Preferred candidate profile Looking for Telugu, Malayalam, Kannada speaking candidates either Freshers eager to work in Credit underwriting and KYC verification team into Personal loans. Looking for 2024/2023 pass out Graduation must (or) candidates who have received their final semester results are preferred. Linguistic candidates preferred - Telugu , Malayalam, Kannada language is Preferred Open to work in rotational Day shifts with compensatory day off. Perks and benefits PF Gratuity Thanks & Regards, Naveen D 8610405856 Executive - Human Resource HDB Financial Service

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3 - 8 years

3 - 8 Lacs

Mumbai

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The Senior Manager - Credit Administration role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

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3 - 7 years

6 - 7 Lacs

Indore, Raipur, Jaipur

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Job Title: Regional Head Company : Risewise Capital Management CTC :- 6 to 7 Lakh per annum + Incentives and Travelling Allowances Job Description: We are actively looking for an enthusiastic and goal-oriented Regional Head to become an integral part of our vibrant team at Risewise Capital Management. In this pivotal role, you will be instrumental in overseeing and driving the efficient collection processes for outstanding payments, with a primary focus on the electric vehicle finance sector. Responsibilities: Strategic Leadership : Provide strategic direction and leadership to the collection team, ensuring alignment with organizational goals and objectives. Team Management : Lead, motivate, and manage the regional collection team to achieve set targets and deliver exceptional results. Portfolio Oversight : Monitor and manage the collection portfolio within the assigned region, implementing effective strategies to enhance recovery rates. Relationship Management : Cultivate and maintain positive relationships with customers, stakeholders, and internal teams to facilitate seamless collection processes. Performance Analysis : Conduct regular performance reviews and analysis to identify areas for improvement, implementing corrective actions as needed. Compliance : Ensure compliance with regulatory guidelines and company policies in all collection activities. Reporting : Generate and analyze reports on collection performance, providing insights to the senior management team. Qualifications and Requirements: Bachelor's degree in finance, business administration, or a related field. Proven experience in a leadership role within the financial services sector, with a focus on collections. In-depth understanding of collection processes and regulations. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. 5 to 6 years experience Required NBFC Experience in 2W and 3W Finance sector

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2 - 5 years

2 - 2 Lacs

Delhi NCR, Gurgaon

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Hiring Alert: Disbursement Coordinator Home Loan Industry Location: New Delhi / Gurgaon Function: Credit Designation: Disbursement Coordinator Role: Loan Disbursement Eligibility Criteria: Graduate/Post Graduate (Banking & Insurance preferred) 2 to 4 years of experience in the home loan industry Strong knowledge of documentation & legal processes Willing to travel for daily visits to HDFC Ltd. Service Centers Ready to join within 15 business days Key Responsibilities: Follow up on sanctioned loan cases for disbursement Verify & cross-check disbursement documents as per HDFC Ltd. checklist Submit documents at the service center and coordinate with HDFC staff Liaise with customers and sales officers for any document pendency Act as a key interface between HDFC Ltd. Service Centers, Sales Officers, and Customers to ensure a seamless loan disbursement process

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0 - 7 years

2 - 9 Lacs

Bengaluru

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Amazon. ins Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon. ins customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. - Bachelors degree

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0 - 2 years

2 - 3 Lacs

Chennai

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Role & responsibilities Verification of KYC documents received from customers. Checking of documents and details uploaded by the Sales Team. Check of CIBIL Scores. Making calls to the customers to check on their credibility. Handling credit operations from login to disbursement Taking care of audit queries and maintaining good audit score. Assessing overall credit eligibility of customer & recommended the case to higher authority. Handling customer data verification as KYC, Bank statements and contact point verification Preferred candidate profile Looking for Telugu,malayalam,kannada speaking candidates either Freshers eager to work in Credit underwriting and KYC verification team into Personal loans. Looking for 2024/2023 pass out Graduation must (or) candidates who have received their final semester results are preferred. Open to work in rotational Day shifts with compensatory day off. Perks and benefits PF Graduity

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0 - 5 years

1 - 3 Lacs

Chennai

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Role & responsibilities Verification of KYC documents received from customers. Checking of documents and details uploaded by the Sales Team. Check of CIBIL Scores. Making calls to the customers to check on their credibility. Handling credit operations from login to disbursement Taking care of audit queries and maintaining good audit score. Assessing overall credit eligibility of customer & recommended the case to higher authority. Handling customer data verification as KYC, Bank statements and contact point verification Preferred candidate profile Looking for Telugu,malayalam,kannada speaking candidates either Freshers eager to work in Credit underwriting and KYC verification team into Personal loans. Looking for 2024/2023 pass out Graduation must (or) candidates who have received their final semester results are preferred. Open to work in rotational Day shifts with compensatory day off. Perks and benefits PF Graduity Thanks & Regards, Naveen HR Executive - Human Resource HDB Financial Service

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