Credit Manager - Credit Cards

The role of Credit Manager-Credit Cards in Retail Banking at Mumbai involves providing recommendations for enhancing and modifying credit policies and procedures. These recommendations are aimed at ensuring compliance with all requirements, mitigating risks, and delivering exceptional customer service. Additionally, conducting a detailed analysis of the existing business portfolio, suggesting changes to support business growth, and implementing policies to maintain a high-quality retail portfolio within the specified Turnaround Time (TAT) are key responsibilities. Utilizing tools such as automation and digitization to enhance process efficiency is essential. Moreover, ensuring the effective adherence to internal compliances and regulatory frameworks throughout the business operations is crucial. Collaborating with internal audit and regulatory audit teams to address their requirements and concerns related to credit policies and procedures is part of the role. Working closely with Collections to minimize net credit loss and delinquency metrics by identifying trends among delinquent customers and communicating them to the Collections team for corrective actions is a priority. Reviewing and approving credit proposals within the designated discretionary authority and escalating others to the appropriate approval authority while ensuring compliance with the bank's credit policy is a critical aspect of the job.,