CRE

Job Description

Job Title: Customer Relationship Executive (CRE) Location: Noida Department: Customer Service / Sales / After-Sales Job Type: Full-Time Experience: Fresher / Experienced Gender Preference: [Only Female] Job Summary: We are seeking a proactive and customer-focused Customer Relationship Executive (CRE) to manage customer interactions, build relationships, and ensure high levels of customer satisfaction. The ideal candidate should possess excellent communication skills and a customer-first attitude. Key Responsibilities: Handle inbound and outbound calls to address customer queries and complaints. Maintain and build relationships with existing customers to enhance customer retention. Provide product/service information accurately and efficiently. Follow up with clients for feedback, renewals, payments, and service updates. Coordinate with internal departments (sales, service, accounts) to resolve customer issues. Maintain customer records and update CRM software regularly. Promote new products or services to existing clients. Prepare and share daily/weekly/monthly customer interaction reports. Requirements: Bachelor's degree in any discipline (preferred). communication and interpersonal skills. Preferred Skills: Active listening and problem-solving abilities Ability to multitask and prioritize workload Positive and professional demeanor Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Work Location: In person Speak with the employer +91 9536048577