Counter Sales Executive

Role Overview: As a Counter Sales Executive at Indian Drycleaning Company based in New Delhi, you will be responsible for managing customer interactions at the counter. Your role will involve addressing customer inquiries, processing transactions, and ensuring high levels of customer satisfaction. Additionally, you will play a key role in promoting IDC's services, responding to customer feedback, maintaining records, and keeping the counter area neat and organized. Key Responsibilities: - Manage customer interactions at the counter - Address customer inquiries and provide information about services - Process transactions accurately and efficiently - Ensure high levels of customer satisfaction - Promote IDC's services to customers - Respond to customer feedback and address any concerns - Maintain records of transactions and customer interactions - Keep the counter area neat and organized Qualifications Required: - Excellent customer service and sales skills with a focus on relationship-building - Strong verbal communication and problem-solving abilities - Organizational skills to manage records, transactions, and maintain a tidy counter environment - Prior experience in retail or counter sales is an advantage - Basic knowledge of computer operations and point-of-sale (POS) systems - Ability to work effectively in a team and support colleagues - High school diploma or equivalent (Note: The company information section was not provided in the job description),