Counter Manager

As a Counter Manager, your role will involve leading, coaching, and developing a team of Sales Associates to achieve sales, customer service, and operational targets in a fast-paced retail environment. You will be responsible for creating and executing a business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and leading a high performing team. Key Responsibilities: - Lead and coach Sales Associates to achieve sales and customer service targets - Develop and execute a business plan to recruit and retain customers - Organize impactful in-store events - Manage customer relationships effectively - Ensure high performance from the team Qualifications Required: - Effective verbal and written communication skills - Excellent interpersonal skills - Quality customer service skills - Results-oriented with a high drive to meet objectives - Ability to anticipate and meet customers" needs - Skilled at handling difficult customer service situations with diplomacy - Team leadership experience - Experience in strategic planning and execution - Ability to develop financial plans and manage resources - Proficiency in computerized systems including email and Microsoft Excel The company values diversity of thought and people, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. This role provides an opportunity for ambitious individuals with a passion for coaching and business planning to advance in the Beauty Industry. Please note the additional details about the company were not provided in the job description.,