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1 - 3 years

1 - 2 Lacs

Posted:3 months ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • To attend maximum call in minimum duration as prescribed.
  • To handle student queries in efficiently & effectively in coordination with other departments.
  • To maintain daily call records.
  • To give timely suggestions to improve database.
  • Preparing weekly call analysis report.
  • Assisting team members in absence of Head of Department / Team Leader.
  • To ensure maximum student/s satisfaction.
  • To maintain healthy relations within the team.
  • Any other work assigned by Head of Department from time to time.

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