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Prolegion
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Counsellor

Counsellor

Prolegion

1 - 3 years

3 - 5 Lacs

Chennai

Posted:1 month ago| Platform:

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Skills Required

Senior Counsellor Front desk Sales Matrix Web technologies Management CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Immediate Hiring for Counsellor

Designation : Counsellor

Qualification : Any Degree

Experience : 1 to 3 Years

Salary : 25,000/- Per month

Location : *Anna salai & Adyar*

Working Days : Monday to *Sunday( *Tuesdayweek off)

Work Timings : 12.00 P.M to 8.00 P.M

INTERESTED CANDIDATE SHARE YOUR RESUME TO WHATSAPP: 9962377503

NOTE: Immediate Joining

Below the JD

Set a professional and welcoming tone for the organization, ensuring a positive impression.

Receiving visitors at the front desk by greeting, welcoming, directing and provide information appropriately.

Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication channels with professionalism and accuracy.

Create and proactively follow up with potential opportunities to help them complete their enrolment process.

Record all customer inquiries in the CRM, ensuring efficient tracking and progress of deals.

Understand requirements and provide accurate detailed information about available courses and guide them onto completing their enrolment process.

Ensure that the reception area is tidy and presentable, with all necessary stationery and material.

Working closely with Senior Counsellor, educators, Student and Parents with planning and carrying out school-related programs and events.

Act as the first point of contact for resolving teacher and student grievances, ensuring smooth operations and maintaining satisfaction. Follow escalation matrix to resolve the grievances at the earliest.

Achieve all Revenue and Sales Targets.

Help shape and uphold the vision of the school.

Updating the management on a monthly basis about the progress.

Responsible for sharing all reports related to student enrolments, fee payments, Course information and Instrument purchase.

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