Corporate Mobility Analyst

Job Description

Job Title Corporate Mobility Analyst, 11 (Analyst) + CS&S Management Level :11, Analyst Location:Bangalore/ Gurgaon/Hyderabad/Chennai Must have skills: Immigration Good to have skills: Knowledge of immigration and travel industry practices, including airlines, hotels, car rentals, and travel booking systems, would be an added advantage. Job Summary : Mobility team is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries. Working as part of the Mobility, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries. Roles & Responsibilities: Process work visas collecting complete documents for processing invite letter / work permits. Respond with complete solution to queries on visas (if needs with help of Senior Analysts/Specialists) within SLA. Real time update of visa trackers and PM GATEWAY with each step and weekly update on work permit status to applicants Coach and guide the team members who are at Level 13 and Level 12. Monitor the Team SLA and performance. Drive Metrics and performance scorecard Work with Travel/Visa agents to ensure timely submission and collection of applications and passport. Primary point of contact with employees, business and stakeholders. Generate and share reports with our internal-clients and other stakeholders Communicate change of traveler circumstances to other stakeholders as required Stay updated on immigration regulations and best practices. Continuously enhance system knowledge and communication skills to improve efficiency and effectiveness. Actively engage with customers, addressing their queries and ensuring all necessary documents are arranged and processed efficiently for visa services. Work with the team members to continuously improve processes and systems Perform any projects/activities assigned by the SAN/SPL Required to move into other teams such as operations when there is a requirement. Professional & Technical Skills: Excellent written and verbal communication skills, with the ability to correspond effectively in a business setting.Attention to detail and the ability to manage multiple tasks simultaneously.Strong problem-solving skills and a customer-oriented mindset.Proficient in using relevant software and tools for case management, data analysis and documentation. Additional Information: - The ideal candidate should have worked with Corporates in the Field of Immigration and looking for a career in this field.(do not remove the hyperlink)