Corporate Communications Manager

As a Hotel Operations Specialist at our Corporate office in New Delhi, you will play a crucial role in ensuring a seamless booking experience for our corporate clients. Your attention to detail and commitment to excellence will be key in providing top-notch service. **Roles & Responsibilities:** - Handle reservation inquiries through phone, email, and in-person interactions. - Assist corporate clients in selecting and booking accommodations based on their preferences. - Provide accurate and detailed information regarding availability, rates, and hotel facilities. - Efficiently process reservations in our system to secure bookings. - Communicate reservation details and confirmations effectively to clients. - Address and resolve any issues or special requests from clients promptly to ensure customer satisfaction. **Requirements:** - Bachelor's degree or higher in Hospitality Management or a related field. - Minimum of 1 year of relevant experience in hotel operations. - Strong communication, time-management, and leadership skills. - Experience in handling OTA (Online Travel Agency) platforms. - Willingness and availability to work in rotational shifts to meet business demands.,