When you join Verizon
You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What Youll Be Doing...
You will be part of the Custom Solutions-Deal Assurance support operations team for creating quotes for RFQs, RFIs, RFPs, pricing exercises, and Amendment requests for customers across the globe. You will be working with the Facilitator (FS), Deal Strategists (DS), Address Validation, Client Partners, Solution Architects, Pricing, Globalink, Legal, Primax CPE, and product managers to ensure all quotes are done accurately and in a timely manner.You will be required to support Project Implementation for clean orders and provide complete handover to other support teams (Quick Start).Escalate to other parties in case of not meeting their KPI/SLA or for issues that might jeopardize meeting deadlines and proactively inform the Facilitator/Manager/Deal Strategist about risks and issues on the Quote/Order.Provide regular updates/status on the tasks of the request to the FS, track progress and report day-to-day activity/status to AT/Sales in the absence of the FS.Assist FS in gathering all the required information to populate customer sheets and help populate wherever required.You will be responsible to meet all the internal milestones of the RFP requests. At the same time, you will be upskilling and gaining knowledge of all Verizon products for quoting.You need to adhere to the team KPIs.You will be required to build Quotes on tough deadlines.Gain knowledge on various pricing tools and applications like PQ, Primax, vPrice, Cameo, Canvas, Sheet parser, etc.Gain knowledge on various products and solution offerings to Enterprise customers like PIP, CPE, SDWAN, VOIP, Blue Jeans, Point to Point connections, etc.You will work in assigned shifts in the respective region time zone - USA, EMEA, and APAC (Mandatory).
Where you'll be working...
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What Were Looking For... Description
You love to collaborate with different teams and overcome challenges to turn around requests in the quickest possible way that delights the Sales team. You communicate with clarity and detail the analysis through the eyes of the center of excellence team.
You'll Need To Have
- Bachelors degree and one or more years of work experience.
- One or more years of relevant work experience.
- Knowledge of different functions in MS Excel.
- Fluency in English.
Even better if you have one or more of the following:
- Strong verbal and written communication skills.
- Interpersonal skills.
- Excellent organizational and time management skills.
- Ability to perform under pressure to meet deadlines and have a strong customer service focus.
- Analytical skills.
- Detail-oriented skills.
- Experience with sales operations and/or contract management.
- Experience with reading and understanding contracts and invoices.
- Experience with the Telecom industry and products.
- Willingness to work flexible shifts.
- Willingness to work on holidays or beyond shift hours when needed to meet deadlines.
Why Verizon?
Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.We are a pay for performance company and your contribution is rewarded through competitive salaries, performance-based incentives, and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.Your benefits are market competitive and delivered by some of the best providers.You are provided with a full spectrum of health and wellbeing resources, including a first-in-class Employee Assistance Program, to empower you to make positive health decisions.We offer generous paid time off benefits to help you manage your work-life balance and opportunities for flexible working arrangements*.Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools, and access to industry research.You will be able to take part in volunteering opportunities as part of our environmental, community, and sustainability commitment.
Where youll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability, or any other legally protected characteristics.
Locations
- Hyderabad, India
- Chennai, India
