Job
Description
Join our Consumer Community Banking division, providing a variety of financial services to our Chase customers, including personal banking, credit cards, mortgages, and more. Were a leading force in the U.S. for credit card sales and deposit growth, with top-rated digital solutions and customer satisfaction. As part of the Control Management team, youll help maintain a robust control environment, focusing on control design, risk identification, and control governance. This role offers the chance to work across different business lines and functional areas, supporting our Consumer Community Banking division in serving millions of customers and small businesses. This is a unique opportunity for career growth and skill development in a leading company, ideal for those passionate about expertise and high performance in a fast-paced, challenging environment. As a Controls Program Manager within our Consumer Community Banking division, you will have the opportunity to collaborate across various lines of business and functional areas. You will be part of a dynamic team that supports millions of consumers and small businesses. We are looking for team members who are passionate about being subject matter experts and performing at a high level in a fast-paced and challenging environment. This role offers the potential for career growth and skill development in a market-leading company. Job Responsibilities Prepare and compile meeting materials for executive-level meetings, ensuring adherence to aesthetic guidelines while maintaining accuracy, timeliness, and understandability of the information included. Collaborate with stakeholders to gather reporting topics for Committees led by Control Management, proof and consolidate materials, and coordinate, lead, and participate in executive-level pre-sessions within tight timeframes. Engage business partners to identify reporting requirements for the Committee. Coordinate and participate in reporting-related review meetings and development forums. Perform ongoing analysis of program-related data and develop ad-hoc reports as requested. Develop and maintain procedures for reporting, analysis, and other related deliverables. Proactively research best practices and learn new technologies and systems. Participate in project/program activities involving data preparation, document creation, and oral presentation of analytical results. Engage with control colleagues across the firm, including business, operations management, legal, compliance, risk, audit, regulators, and technology control functions. Required qualifications, skills and capabilities Excellent organizational skills; able to manage and prioritize assigned tasks across several groups and team leads Experience leading and implementing program requirements Experience using various Business Intelligence tools Strong problem solving and analytical skills Large Language Model experience and continued educational learning for practical implementation. Bachelor s degree or equivalent experience required. 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance Knowledge of control and risk management concepts with knowledge of CORE system.
