Job
Description
About the Role Wells Fargo is seeking a Control Management Manager. The Consumer, Small and Business Banking Controls team is responsible for delivering a more consistent approach to business groups, strengthening the companys risk and control infrastructure, In this role, you will: Manage and develop a team to handle Control Management routines/tasks, including RCSA, Issue Management, Governance councils/committees, Control programs to support business goals and objectives Engage internal partners associated with the Control Management area Identify and recommend opportunities for simplification of control management processes and transformation. Make decisions and resolve issues regarding Control Management routines. Manage allocation of people and financial resources for aligned functional area or business group Mentor and guide talent development of direct reports and assist in hiring talent Support management leadership in executive deliverables. Required Qualifications: 4+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications : Understanding of Consumer Data, Analytics and Artificial Intelligence domain. Proven hands-on experience in Consumer Data Products, Data Governance, Models, Data Management and Chief Administrative Office and Chief Marketing Office functions. Knowledge and understanding of operational risk management in the financial services industry Ability to evaluate changes to regulations, processes, etc. to assess impacts and to develop implementation plan to close gaps Comprehensive understanding of operational risk management and or operations process management Understanding of US consumer laws Strong leadership skills with the ability to interact and lead discussions comfortably with senior levels of management Knowledge and understanding of financial services: regulations, compliance, policies, process, and procedures Ability to consult, build, and maintain solid working relationships in and outside of immediate department Ability to manage initiatives involving process improvements Excellent communication skills and ability to articulate complex material to a diverse audience Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals Ability to prepare management level presentations Ability to lead projects/initiatives with high risk and complexity Job Expectations: Responsible for supporting RCSA execution, Issue Management and Controls Programs for Consumer Data, Analytics and Artificial Intelligence domain. Proven hands-on experience in Consumer Data Products, Data Governance, Models, Data Management and Chief Administrative Office and Chief Marketing Office functions. Responsible for leading a team of Control Management team members in proactive self-identification risk, identifying controls, issues and events, root cause analysis, resolution of control deficiencies and provides insight into emerging risks while operating in a very dynamic manner, connecting and building relationships with key partners across respective CDAI, CAO, CMO control teams and related BGs. Identify, assess and mitigate risks across all risk types, in coordination with LOB and assurance activities consistent with the risk management framework and policies established by the Bank Support LOB RCSA Affirmation process(s) and related feeder/governance meetings. Support the execution and maintenance of RCSA program which includes: Identify risks applicable for the RAU Identify items that are applicable to the RAU in the data provided Ensure process inventory is updated in the RCSA RAU Assesses, documents, and communicates emerging risks, themes and identified control deficiencies to management and risk partners in a timely manner. Foster strong relationships with team and collaborate effectively. Ensures coordination with team, line of business, other business units, Audit, and regulators on risk related topics. Ensures internal collaboration with the team, line of business/ partners. Interfaces internally with the team, line of business, and risk partners. Timely update, reporting and escalation of issues. Closely work with process owners in India and Philippines to identify, assess and mitigate deficient controls / control gaps or risks identified in the processes Partners with BG/EF to facilitate issues partners throughout the issue lifecycle including Root cause identification, Corrective action development and RCSA alignment. Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; additional experience analyzing business and/or systems changes to determine impact. Assist for control forums and provide necessary reporting for the assigned business group which includes report & escalate issues, key risks, control gaps, corrective actions, OREs and align them to the respective onshore Risk and Control Committees.
