Posted:1 day ago|
Platform:
Work from Office
Full Time
The Contingent Workforce Specialist will provide operational support to the Contingent
Workforce Program team.
This role will be responsible for managing daily program activities and will partner
closely with MNC internal teams, as well as our managed service provider.
In addition to day-to-day support activities, this role will also drive our audit processes
and work on special projects, as needed.
What You Will Do: You will closely work with a wide range of stakeholders and will
manage the overall day to day operations of the Contingent Worker Program
Provide support for line managers with respect to CW guidelines, policies and
procedures Monitor and approve new worker requests Act as the first escalation point
for contingent worker support and issue resolution Work with key stakeholders to
ensure streamlined worker on-boarding and off-boarding Partner with internal MNC
teams on quarterly and project-based efforts Update process documentation, document
and ensure processes are clearly communicated to all stakeholders on an on-going
basis
Ensure client service and satisfaction in all areas of position
Perform other duties as assigned
Skills
Youre Good At:
Developing relationships with various functions across the organization Bringing a
hands-on approach when solving problems Working under pressure in a fast-paced
environment Able to manage multiple tasks and meet deadlines Able to continuously
improve processes and procedures
You Have: Demonstrated clear communication skills, both written and verbal ability to
communicate complicated details effectively with individuals at all levels within the
organization Minimum of 2 - 3 years of contingent workforce, staffing or HR operations
experience Solid Excel and PowerPoint skills High learning agility and dealing with
ambiguity Workday and ServiceNow experience preferred Ability to maintain
confidentiality, integrity and professionalism Strong critical thinking and problem-solving
abilities High attention to detail, ability to recognize and recommend improvement
Proactive and able to organize and prioritize with limited guidance and a focus on
delivering exceptional customer service experiences
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