Contact Center Solutions Leader - GO/JC/811/2025

Deep expertise designing global, digital solutions to improve each stage of the customer journey, including a minimum of 8 years experience in business development, sales strategy, and/or proposal development roles in outsourcing/professional services.16+ years experience in healthcare BPO operations/solutions is preferred10+ years experience in BPO Operations/ Solutions is a must.The SA is a client-facing role that interprets and translates business challenges into transformational solutions that can be configured through existing and developing channels.Ability to design BpaaS, operations and transformative solutions.Full & comprehensive understanding of healthcare services spectrum for payer and provider services.For payer services � enrolments, plan/benefit configuration, premium billing, end-to-end claims servicing, payment integrity, provider data management including credentialing, utilization management and member/provider calls.

Skills Required

RoleContact Center Solutions LeaderIndustry TypeITES/BPO/KPOFunctional AreaITES/BPO/Customer ServiceRequired Education GraduationEmployment TypeFull Time, PermanentKey Skills

• CALL CENTER
• HEALTH CARE
  

Other Information
Job CodeGO/JC/811/2025Recruiter NameMaheshwari Balasubramanian