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Home
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Jobs in surat
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Mycityband
>
Consultant

Consultant

5 - 8 years

|

4 - 10 Lacs

surat gujarat india

Posted:1 month ago| Platform: Foundit logo

Apply

Skills Required

customer service problem-solving technical support inbound call handling cross-cultural awareness

Work Mode

On-site

Job Type

Full Time

Job Description

Consultant

Key Responsibilities

Handle
inbound calls
from UK-based customers professionally and efficiently.
Assist customers by providing appropriate solutions to their queries.
Ensure
customer satisfaction
through effective communication and problem resolution.
Maintain accurate records of customer interactions and solutions provided.
Collaborate with internal teams to address customer concerns promptly.

Required Skills & Qualifications

Education:
Graduate (any discipline).
Experience:
58 years in customer service or consultancy roles.
Excellent
English communication skills
(USA accent preferable).
Strong problem-solving and interpersonal skills.
Ability to handle multiple customer interactions effectively.

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