Consultant - Dgtl. Trnf.

• Identify key opportunity areas with client processes and lead Lean/Six Sigma/ Transformation projects to improve process/channel efficiency and effectiveness.• Work with cross functional team across geographies to deploy and execute Digital Roadmap initiatives• Spread continuous improvement culture and drive culture of data based decision making and remove any barriers.• Support New Deals by giving Digital driven solutions and collaborate with cross functional teams to ensure successful submission• Achieve Quality Savings and Productivity targets.

Qualifications

Qualifications• 10+ years of experience and 5+ years in leading projects within Customer Interaction space• Excellent verbal and written communication skills• Must have strong work ethics• Must be well organized and a self-starter• Detail oriented, professional attitude, reliable• Possess strong organizational and time management skills• Strong problem-solving skills, research and resolution skills, data analysis and multi-tasking skills• Experience in Hi-Tech Retail, Utilities and Communications is preferred• Graduate (any field)