Concierge

Job Description

Role & responsibilities : Own end-to-end logistics for each members longevity program scheduling labs, specialist consults, and at-home services across Bangalore, Gurgaon, and Mumbai. Deliver white-glove support to HNI/UHNI clients: anticipate needs, resolve issues instantly, and guard absolute confidentiality. Maintain live dashboards keep BioAge and other key metrics current, flag anomalies to clinicians, and translate results into clear take-aways for members. Streamline operations: create and update SOPs, manage vendor relationships, and introduce automations that raise efficiency and service consistency. Coordinate cross-functional teams act as the single point connecting members, FOXO scientists, physicians, and external partners for seamless execution. Promote health literacy & adoption: explain the why behind protocols, reinforce healthy behaviors, and track adherence to maximize outcomes. Preferred candidate profile : 4 - 8 years of luxury concierge / operations experience with HNI & UHNI clients, delivering flawless, anticipatory service. Data-savvy: comfortable with excel, Sheets and able to translate data into clear next steps. Personally invested in health & longevity, demonstrating disciplined wellness habits and curiosity about systems-biology science. High EQ, absolute discretion, and a calm crisis-solver who builds instant trust with founders, investors, and CXOs. Hybrid-ready in Bangalore, Gurgaon, or Mumbai, willing to travel locally for on-site member support as needed. Bonus: startup or concierge-medicine background and hands-on automation skills (Zapier, Retool) to help scale FOXOs white-glove model.