Computer Lab Assistant

Key Responsibilities:

• Monitor and maintain the cleanliness and organization of computer lab spaces.
• Ensure that all lab equipment is in working order before and after use.
• Open and close the lab according to the schedule.
• Assist students and faculty with login issues, software use, and basic troubleshooting.
• Provide first-level support for hardware, software, and network issues.
• Escalate unresolved technical problems to IT support.
• Ensure that installed software is up to date and licensed.
• Maintain user access permissions and manage printing services.
• Monitor antivirus and security protocols.
• Guide students in using lab equipment and educational software.
• Enforce acceptable use policies and provide technical orientation when needed.
• Assist in academic tasks such as printing, scanning, and document formatting.
• Maintain records of equipment usage and report any damages or losses.
• Keep an up-to-date inventory of hardware and software assets.
• Document recurring issues and support requests for future reference.

Qualifications:

• Education:
• Bachelor’s/master’s degree in information technology, Computer Science, or a related field.
• Experience:
• Minimum experience of 5 years in similar role or academic IT environment preferred.
• Familiarity with Windows/MacOS operating systems and common academic software (e.g., Microsoft Office, learning management systems, basic networking).
• Skills:
• Strong interpersonal and communication skills.
• Problem-solving and analytical thinking.
• Ability to work independently and collaboratively.
• Attention to detail and good organizational skills.

Work Conditions:

• Flexible working hours, including evenings and weekends, as needed.
• Standing or sitting for extended periods.
• May require lifting or moving equipment (monitors, printers, etc.).

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Work Location: In person