Compliance Intern | SBI Cap Securities | Lower Parel

0 - 1 years

1 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Manage all complaints received at Depository /Exchange/Scores platform including Smart ODR & other Regulatory sources.
  • Log and record all complaints received from Regulators and maintain the MIS for complaint tracking and closure.
  • Prepare responses independently to Customer/Regulators for the complaints received
  • Coordinate with internal departments to gather relevant documents and information
  • Maintain comprehensive documentation and evidence for all complaint cases
  • Engage and coordinate with Exchange and ODR Coordinators as necessary.
  • Ensure complaint closure within TATs and submission of Responses within prescribed timelines
  • Preparing of Monthly Review data, Board Agenda
  • Participate in ODR sessions for Conciliation.
  • Conduct factual verifications and root cause analysis of client grievances, identifying recurring issues and suggest process or system improvements to ensure complaint reduction.
  • Arrange Data to Team during inspection /audit for SEBI/Exchange/Depository complaints

Preferred candidate profile

  • Excellent research and analytical skills.
  • Detail-oriented with strong organizational abilities.
  • Effective communication skills, both written and verbal.
  • Ability to work independently and collaboratively in a team environment.
  • Proficient in Microsoft Office applications.

Interested candidates please share resume on kirti.pasi@sbicapsec.com

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Sbicap Securities logo
Sbicap Securities

Investment Banking

Mumbai

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