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Community Support Specialist

Community Support Specialist

Inshorts

0 - 3 years

4 - 8 Lacs

noida uttar pradesh india

Posted:4 days ago| Platform: Foundit logo

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Skills Required

customer service conflict resolution data entry social media crm software technical support community engagement

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities -

Be the main point of contact for communities across assigned cities
Onboarding and training of new members from time to time
Daily review and monitoring of the work of assigned community members
Share regular performance reports with the Community Operations Manager

Requirements

Attributes we value -

Excellent Hindi communication skills, both speaking and writing
Ability to multi-task, prioritize and manage time effectively
Good listening and problem solving skills
Ability to work under stress and pressure
Good interpersonal skills
Requirements Graduation/Post-Graduation from a tier-1 institute
Work-ex : 0-2 years

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Community Support Specialist