Community Support Specialist

0 - 31 years

1 - 3 Lacs

Posted:1 month ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Part Time

Job Description

We are looking for empathetic and articulate female professionals to join our team as Community Support Specialists. In this role, you will be the heart of our platform, providing a listening ear and supportive conversation to our members from the comfort of your own home. Your primary responsibility will be to connect with users via voice call, making them feel heard, valued, and supported. Whether they are looking for casual chat, discussing their day, or seeking guidance, you will be their go-to person for genuine human interaction. Key Responsibilities: Engage with users through one-on-one voice calls on our platform. Provide a friendly, empathetic, and non-judgmental listening ear. Foster a safe and supportive environment for conversations about friendship, daily life, current affairs, and general well-being. Build rapport and maintain positive, professional relationships with users. Uphold and promote our community guidelines and safety standards. Who We Are Looking For (Requirements): Must be a female candidate. Excellent verbal communication skills in English, Hindi, and your local language. A compassionate, patient, and a great listener. Ability to work with flexible hours and maintain a reliable internet connection. A quiet, professional workspace at home for taking calls. No prior experience is mandatory—we provide training! Why You'll Love Working With Us: Complete Work-from-Home Flexibility: Set your own schedule and work from anywhere. Performance-Based Earnings: Your pay is directly proportional to your effort—earn based on the minutes you talk. Make a Real Difference: Have a meaningful impact on people's lives by being someone they can talk to. Comprehensive Training: We provide all the necessary training to help you succeed, even if you are new to this field. Be Part of a Community: Join a supportive team dedicated to positive social impact.

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