Community Manager

Job Summary

We are looking for a Customer Success Executive on behalf of our client, to handle premium clients and key business accounts. The ideal candidate has strong communication skills and prior experience managing high-net-worth individuals in sectors like hospitality, coworking (e.g., WeWork and other such co-working spaces).

Key Responsibilities

• Serve as the primary point of contact for assigned clients
• Build and manage relationships with business owners and key stakeholders
• Ensure a seamless and high-touch client experience
• Address concerns and resolve issues promptly and professionally
• Collaborate with internal teams to deliver on client expectations
• Maintain accurate client records and communication logs

Candidate Requirements

• Minimum 5 years of relevant experience
• Background in hospitality or coworking environments preferred
• Excellent verbal and written communication skills
• Strong interpersonal and problem-solving abilities
• Candidates residing within 5 km of Kondapur preferred

Working Hours

Monday to Saturday, 9:00 AM – 6:00 PM

• 2nd and 4th Saturdays off
• Occasional travel may be required

Why Join Us

• Work with premium clientele and key decision-makers
• Be part of a dynamic and professional team

Job Types: Full-time, Permanent

Pay: ₹900,000.00 - ₹950,000.00 per year

Experience:

• Customer relationship management: 5 years (Preferred)

Location:

• Kondapur, Hyderabad, Telangana (Preferred)

Work Location: In person