Community Manager

Hiring a Community Manager for a Co working Space
Location: Panjim

Key Responsibilities:

Community Building & Engagement:

• Build strong relationships with members, understanding their needs to deliver personalised support.

• Partner with local businesses and organisations to enhance community offerings and engagement.

Sales & Revenue Management:

• Drive sales efforts, including upselling and new member acquisition, to meet or exceed

revenue targets monthly, quarterly, and annually.

• Manage renewals and collections efficiently, ensuring timely payments and high retention rates.

• Identify opportunities for cross-selling additional services or event spaces to members.

Operations & Vendor Management:

• Oversee the daily operations of the space, ensuring it remains professional, clean, and

inspiring.

Customer Satisfaction

• Serve as a brand ambassador for the workspace by delivering exceptional customer service.

• Drive client retention by maintaining a high level of member satisfaction through proactive engagement and quick resolution of concerns.

• Regularly collect feedback to identify areas of improvement in services and member

experience.

Qualifications:

• 3+ years of experience in hospitality sales or co-working space management.

• Strong interpersonal and relationship-building skills, with an extroverted and approachable personality.

• Proven track record of achieving sales targets and managing operational budgets.

• Exceptional organisational and multitasking skills with a customer-first mindset.

What We Offer:

• A chance to be part of a growing co-working community in one of India’s most vibrant

locations.

• Opportunities for professional growth in a dynamic, entrepreneurial environment.

• A collaborative and supportive team culture that values flexibility and creativity.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person