Community Manager

Company Description

The Formula Shop is a one-stop destination for curated multi-cultural personal care brands with products from Japan, Africa, Korea, India, and around the world. We simplify personal care by understanding what your face, hair, and body truly need. Our mission is to help you identify, guide, and solve your personal care needs through AI-driven guidance. We celebrate your uniqueness and make sure you are seen, valued, and celebrated at every step.

Role Description

This is a full-time on-site role located in Hyderabad for a Community Manager. The Community Manager will be responsible for engaging with the community, building relationships, creating and managing content for social media, organizing events, and gathering user feedback. The Community Manager will also coordinate with the marketing team to develop community initiatives and campaigns, monitor social media platforms, and analyze engagement metrics to improve strategies.

Qualifications

• Experience in community management, relationship building, and user engagement
• Skills in creating and managing social media content
• Event organization and coordination abilities
• Proficiency in gathering and analyzing user feedback
• Experience in coordinating with marketing teams and developing community initiatives
• Strong communication and interpersonal skills
• Proven ability to manage and monitor social media platforms
• Experience analyzing engagement metrics and improving strategies
• Bachelor's degree in Marketing, Communications, or related field
• Experience in the personal care or beauty industry is a plus